Shipping & Returns

Delivery Information

At Céllence, we work hard to ensure your order reaches you as quickly as possible. Below you will find our estimated delivery times and shipping rates for each region.

Shipping Times

All orders are processed within 1-3 business days before dispatch.

United Kingdom
Estimated delivery: 7-12 business days
Standard shipping: £3.99
Free shipping on orders over £25.00

European Union
Estimated delivery: 7-15 business days
Standard shipping: £4.99
Free shipping on orders over £35.00

United States
Estimated delivery: 7-15 business days
Standard shipping: £5.99
Free shipping on orders over £50.00

Canada
Estimated delivery: 7-15 business days
Standard shipping: £5.99
Free shipping on orders over £50.00

Australia
Estimated delivery: 7-15 business days
Standard shipping: £5.99
Free shipping on orders over £50.00

Rest of World
Estimated delivery: 7-15 business days
Standard shipping: £5.99
Free shipping on orders over £50.00

Please note: Delivery times are estimates and may vary due to customs clearance, public holidays, or courier delays outside our control.

Returns Policy

We want you to love every Céllence purchase. If you are not completely satisfied, we accept returns within 30 days of delivery, provided the item is unused, in its original packaging, and in the same condition as received.

How to Return

To initiate a return, please contact us at hello@cellencebeauty.co.uk with your order number and reason for return. We will guide you through the process.

Please note that return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.