Shipping policy

Shipping Policy — Céllence 

Last updated: May 2026

At Céllence, we are committed to delivering your order 
promptly and safely.

PROCESSING TIME
All orders are processed within 1–3 business days 
(Monday to Friday, excluding UK public holidays).
You will receive a confirmation email with tracking 
information once your order has been dispatched.

UK DELIVERY
Standard UK Delivery: 3–5 business days
Free on orders over £25 (£3.99 on orders under £25)

Express UK Delivery: 1–2 business days
Free on orders over £25 (£3.99 on orders under £25)

EU DELIVERY
Standard EU Delivery: 5–10 business days
Free on orders over £35 (£5.99 on orders under £35)
Please note: customs duties and import taxes may apply 
and are the customer's responsibility.

INTERNATIONAL DELIVERY
Standard International Delivery: 7–14 business days
Free on orders over £50 (£9.99 on orders under £50)
Customs duties and import taxes are the customer's 
responsibility.

ORDER TRACKING
All orders include tracking. Your tracking number will 
be sent by email once your order is dispatched.

DELIVERY ISSUES
If your order has not arrived within the estimated 
timeframe, please contact us at:
Email: hello@cellencebeauty.co.uk
Phone: 07449 901 678

We will investigate and resolve any delivery issues 
as quickly as possible.

Céllence 
cellencebeauty.co.uk