Shipping policy

Céllence — Shipping Policy Last updated: July 2026

At Céllence, we are committed to delivering your order promptly and safely.

PROCESSING TIME All orders are processed within 1–3 business days (Monday to Friday, excluding UK public holidays). You will receive a confirmation email with tracking information once your order has been dispatched.

UK DELIVERY Standard UK Delivery: 7–12 business days Free on orders over £25 (£3.99 on orders under £25)

EU DELIVERY Standard EU Delivery: 7-15 business days Free on orders over £35 (£4.99 on orders under £35) Please note: customs duties and import taxes may apply and are the customer's responsibility.

INTERNATIONAL DELIVERY (USA & Rest of World) Standard International Delivery: 7–15 business days Free on orders over £50 (£5.99 on orders under £50) Customs duties and import taxes are the customer's responsibility.

ORDER TRACKING All orders include tracking. Your tracking number will be sent by email once your order is dispatched.

DELIVERY ISSUES
If your order has not arrived within the estimated timeframe, please contact us at:
Email: hello@cellencebeauty.co.uk
Phone: 07449 901 678

We will investigate and resolve any delivery issues as quickly as possible.

Céllence 
cellencebeauty.co.uk